Lane Manufacturing strives to make quality products, however we know that sometimes a product will fail. We will repair or replace a defective item within the guidelines listed below, at no charge, unless abuse and/or misuse is the obvious cause of failure.
• Pulsator IV and V (machine only) electronic ejaculators - 5-year warranty, with the exception of the battery and rheostat, they have a 1-year warranty.
• Probes - 1-year warranty, subject to inspection
• Probe cords - no warranty, call with questions or concerns about new cords not working properly
• Battery charger - 1-year warranty
• All other products and accessories - no warranty, call with any questions
All warranty repair or replacements are subject to approval by Lane Manufacturing Inc. The warranty, on any product, is void if repairs are done or attempted by any one other than Lane Manufacturing or an authorized representative. Please contact us at any time if you have questions about authorized repair stations.
We’re so confident that you’ll be pleased with the quality and performance of our Pulsator IV and Pulsator V, that we stand behind it in every way possible. If you’ve never worked with us, our 90-day money-back guarantee gives you the peace of mind that comes from knowing that your total satisfaction is our highest priority. Before you return your equipment, though, we ask that you call and give us the opportunity to have a conversation about your concerns.